Contact us

Elections Ontario welcomes feedback from the public. Your feedback helps us assess the performance of the agency and improve services provided to the public.

How to contact us

General Feedback

Please complete this online form (332KB PDF) if you wish to provide feedback to help Elections Ontario make voting easy.

Feedback on your Election Experience

We invite you to fill out our Customer Service Feedback form (86KB PDF) to comment on your recent election experience.

For information on our Accessible Customer Service policy, please read our Accessible Customer Service Policy (400KB Doc / 138KB PDF) and our Procedures for Accessible Customer Service (300KB Doc / 345KB PDF).

Special Ballot Team

Special ballot voting is a process that provides eligible electors who cannot or do not wish to vote at an advance poll or on polling day, with an opportunity to:

Vote in person at the local returning office, up to the day before election day at 6:00PM ET or 5:00 PM CT
Vote by mail up to and including election day at 6:00 PM ET or 5:00 PM CT, through the use of a write-in ballot.

For more information on Special ballots or to receive a Special Ballot Application, please visit your local returning office (during an election or by-election) or contact us.

Via mail:

Elections Ontario
Attention: Special Ballot
51 Rolark Drive
Toronto, ON, M1R 3B1
Canada

Via email:

sb@elections.on.ca
Please type "Special Ballots – Information" in the subject line.

Via phone:

Toll-free in Canada and the United States: 1-855-523-5932
Collect calls: +1-416-649-1046
TTY toll-free in Canada and the United states: 1-888-292-2312

Via fax:

Toll-free in Canada and the United States: 1-888-483-4448
Outside of Canada and the United States: + 1-416-212-8723
Please type "Elections Ontario – Attention: Special Ballots" on your cover page.

Complaints

The Chief Electoral Officer administers the Election Act and the Election Finances Act. Complaints regarding offences of election legislation must be made in writing.

Please fill out this online form (334KB PDF) if you wish to make a complaint that a specific person or organization has violated one of these laws.

You may also write to us at the following addresses:

Chief Electoral Officer Elections Ontario
51 Rolark Drive
Toronto, Ontario
M1R 3B1

1-866-714-2809 (fax)
info@elections.on.ca

If you write to us, please be sure to include:

Your name
The mailing address, phone number, and e-mail address where we can contact you
A detailed description of what you are complaining about – in other words the "who, what, when, and where" of your complaint.

We review the facts and circumstances of the complaints sent to us. When you make a complaint, we send you a personal written acknowledgement. We will write to you if we need more information from you. As matter of policy, we do not publicly comment on who has complained to us.

If the Chief Electoral Officer believes there is an apparent contravention of one of these laws, the matter may be referred to the Attorney General of Ontario. Our policy is that the outcomes of any investigations are referred to in the next report tabled with the Legislative Assembly. We may not contact you again until a report is made to the Legislative Assembly.

If your complaint is about something these laws do not cover, we will tell you and try to refer you to the appropriate agency that can help you.

You can click here to see our official policies on complaints (504KB Doc).

General Questions

Elections Ontario welcomes general questions regarding electoral process in Ontario.

Email:

info@elections.on.ca

Write:

Elections Ontario
51 Rolark Drive
Toronto, ON M1R 3B1

Call:

1-888-668-8683
TTY 1-888-292-2312

Office Hours:

Monday to Friday: 8:30 AM to 4:30 PM (Eastern Standard Time)

Fax:

1-866-714-2809

Election Finances Office:

Tel: 1-866-566-9066
Fax: 1-416-325-9466
electfin@elections.on.ca